What happens if I run out of products before my next delivery?

Don’t worry, we’ve got you covered! If you’ve run out of some, or all of your products before your next renewal order has been processed, you can amend the frequency, next order date, or anything else by going to My account and clicking “edit”. Your billing date will also be brought forward accordingly, and you will receive future kits on the new date each month.

Alternatively, you can contact us at [email protected] or submit a request through our website, and we’ll send your renewal order straight away.

Still need help? Please follow the link to submit a request through our website or email us at [email protected].