Some days in my Advent Calendar seem to be missing items. What should I do?

Don’t worry! A small number of Advent Calendars may appear to be missing items on days 3, 4, 6, and 15. All products are actually inside the calendar!

If you notice a missing item, follow these steps:

  1. Take your Advent Calendar out of the box.
  2. Turn it around as shown in our quick video guide
  3. Sit back, enjoy, and let the countdown to Christmas begin!

Your Advent Calendar will still include all the surprises you’re expecting Orange heart

Still need help? Please follow the link to submit a request through our website or email us at [email protected].