Sorry you’re having trouble checking out — that’s never ideal. We’re here to help!
If the website isn’t loading or responding properly, here are a few quick things you can try:
- Close all browser tabs and start fresh
- Try placing your order in an incognito/private window: https://www.gruum.com/
- Clear your browser’s cache and cookies
- Switch browsers (e.g., Chrome, Safari, Edge)
- Try on a different device (mobile vs desktop)
If your issue is related to a payment failure, please see our guidance on payment issues for further troubleshooting steps.
Still need help? Please click here.
